2012 is nearly here, and lots of people are thinking about New Year’s resolutions. It’s also a great time for community managers to think about what works, what doesn’t, and how to improve. If you’re a community manager looking to…
Online Communities & The Holiday Season
I don’t mean to sound like a Grinch, but I’ve never been big on community activities related to the holiday season. I’ve never been against doing that kind of thing, but I’ve never actually organized anything. This year, I’m starting…
Top Five Community Management Blog Posts: November 2011
I’ve only been compiling these lists for a few months now, but I think this past November has been the best month yet for community management blog posts. Picking the top five was tough, but I think I’ve ended up…
Top Five Community Management Blog Posts: October 2011
October was an incredible month for community management blog posts. It took a long time to sift through all of the articles and find the best. Then, when I had narrowed it down to about a dozen candidates, all lined…
What Halloween Can Teach Us About Community Management
When we were kids, Halloween was a big deal. Going door-to-door with friends and seeing who could collect the most candy was a highlight of the year. But now we’re adults, and we’re on the other side of the door.…
Being The Community Cop
Sometimes, community managers need to play the role of disciplinarian. It’s not a fun part of the job, but it is a necessary one. The key is how you approach it. Here are five guidelines for community managers dealing with…