More from the Better Late Than Never Department here at Cayem.com. It’s an international edition of the top five community management blog posts of the month, featuring bloggers from the US, Canada, the UK, and Australia. 1. Why Forums May…
5 Key Phrases For Community Managers
Regular readers of this blog (if there are any) know that I harp on the importance of words. Language is a community manager’s most powerful tool. When misused, language can do enormous damage. With that in mind, I’ve put together…
Top Five Community Management Blog Posts: April 2012
Time again for my picks for the top five online community management blog posts of the month. 1. How to Choose the Right Community Program As Vice President of Delphi Forums, my community platform of choice is (spoiler alert) the…
The Sound of Music & Community Management
My wife is oddly fascinated by the film The Sound of Music. So when it came time to pick a place for a brief family getaway during April school vacation, she selected the Trapp Family Lodge, the excellent mountain resort…
Who Is (and Who Is Not) a Community Manager?
Against my better judgment, I’m going to wade into the debate over how we define “community manager.” More than two years ago, Rachel Happe of The Community Roundtable wrote a blog post where she did a nice job summing up…
Top Five Community Management Blog Posts: March 2012
March was another great month for online community management blog posts. Here are my picks for the top five: 1. The User Engagement Cycle Every company wants (or should want) to move beyond broadcasting messages to fans on Facebook or…