The Five Kinds of Community Participants

As any community manager knows, there are lots of different types of people that participate in communities. It would be impossible to classify every single type of community participant. But in my experience, I’ve come to group people into one…

More on The Saffold Affair

There have been a few developments since my last post on the affair involving Judge Shirley Strickland Saffold, The Cleveland Plain Dealer, and the custody of online community registration information. As outlined in my previous post about this, The Plain…

The Case of Judge Saffold & The Plain Dealer

The good folks at Mzinga asked me to write a blog post about this. I’m cross-posting it here. As a former journalist now in the online community business, I’m intrigued by the case of Judge Shirley Strickland Saffold and the…